The Department of Operations and Supply Chain Management (OSCM), Faculty of Business Administration (FBA), AIUB organized a study tour to X-Ceramics Ltd. on December 12, 2019, as a part of the regular students’ development program. Students from the OSCM major course of ‘Service Operations Management’ went to the concerned units of X-Ceramics to get some practical idea about the production and processing of both floor and wall tiles, transportation, storage and warehousing, packaging and sales of the finished products at the local market via distributors or agents.

X Ceramics Ltd is a ceramic product manufacturing company in Bangladesh, producing glazed ceramic and porcelain tiles for wall and floor coverings for residential, retail and industrial projects. It is s a sister concern of Index Companies. The brand names under X Ceramics Ltd are X-Monica, X-Monalisa, Alexander Tiles, and Venus. The company is established in the year 2008.

The tour started from the university campus with the students and concerned Faculty Members. Upon arrival at the X- ceramics premises, the tour participants were welcomed and initially briefed by Wg Cdr Habibur Rahman (Retd), Sr. General Manager, X Ceramic Factory, Mr. Maksudur Rahman, Production in Charge, Mr. Pervinder Kumar, R&D Expert, Mr. Golam Rasul, Head of Cost and Budget. Then the participants were divided into two groups. the first group was guided to the X Monica Plant- floor tiles production plant by Wg Cdr Habibur Rahman (Retd),  meanwhile, the other visitors’ group was guided to the X Monalisa Plant- wall tiles production plant by Mr. Pervinder Kumar, R&D expert, both groups get the details of production of tiles from outsourcing of raw material from Malaysia to storing finished products at warehouse to selling to distributors and agents based on their order and requirement. The transportation of the finished products is made by X Ceramics based on the contract with parties. Both the groups visited both plants by rotation. After the factory visit by both groups, there was a question and answer session conducted by the official and technicians of X Ceramics, where they tried to answer questions of the students, it was an interactive session, students get more detailed information about production, supply chain, logistics, inventory of floor and wall tiles in this session. During the program, all the participants were provided with refreshment snacks and lunch. Later the study tour participants attended a vote of thanks session with the Factory officials for their generous hospitality. At the end of the session, Ms. Shahnaz and Mr. R. Tareque Moudud FCMA conveyed an invitation for the Management officials of X Ceramics to visit the AIUB campus and thus strengthen the Academic-Industry linkage between the two institutions. At the closing of the session, the faculty members presented the AIUB giftpacks on behalf of the University to the organization’s representatives as a gesture of appreciation.

The study tour was initiated and organized by Mr. R. Tareque Moudud FCMA, Director, Office of Placement & Alumni and Ms. Shahnaz Zarin Haque, Assistant Professor, and facilitated by Mr. MM Obaidul Islam (Jr), Associate Professor, and Mr. Mohammad Ali, Assistant Professor from the Department of OSCM, FBA, AIUB; under the guidance of Prof. Dr. Charles C. Villanueva, Vice President (Academics), & Dean, FBA, Ms. Farheen Hassan, Associate Professor & Director, BBA Program, and Dr. Saad Hasan, Senior Assistant Professor & one of the Conveners, Department of OSCM.

The Department of OSCM would like to express their kind gratitude to Mr. Md. Mamunur Rashid FCMA, Deputy Managing Director, Index Group of Companies. For his kind coordination with the faculty members to arrange this study tour, and Wg Cdr Habibur Rahman (Retd), Sr. General Manager, X Ceramic Factory for his support in organizing this visit successfully.

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