Operations and Supply Chain Management

ELECTIVES/MAJOR COURSES

Note: Each Course is Equivalent to 3 credit hours

COURSE DESCRIPTIONS

OSCM 6001:  SUPPLY CHAIN MANAGEMENT

This course provides an opportunity to study and apply supply chain management knowledge and skill sets under different business settings that a student needs for a successful professional career.  The supply chain strategies and performance drivers covered in this course are used across multiple supply chain stages, including supplier, manufacturing, distribution, retail, and customer end. Topics include supply chain overview, strategic fit, performance drivers, distribution network, demand forecast, inventory management, transportation, information systems, sourcing, and pricing. The course focuses on essential supply chain management knowledge, problem solving skills, analytical thinking of case studies and the use of software. In addition, the students need to complete assignments which will help them to better understand and apply supply chain models in real world practical situations. Therefore, this course develops the student in the following categorical areas: cognitive knowledge of materials and management for different business situations; psychomotor skills to solve problems and cases in different business scenarios; and development of the student as a confidence resource person to add value in real life operations and supply chain environment.

OSCM 6002: ADVANCED PROJECT MANAGEMENT

This course provides an opportunity to study the fundamental concept and best practices of project management, as per PMBOK® Guide, which the students will need for a successful professional career. Therefore, this course prepares the students in three categorical areas: fundamental knowledge of project management; psychomotor skills for application of that tools and techniques of project management; and affective appreciation of project management strategies. The course therefore meets the student needs for all types of conceptual, analytical and organization skills for current professional domains. This course lets the students analyze various practical case studies covering project management process groups throughout the project life cycle. This course also develops student skills to develop project plans and documents, in such knowledge areas as, project integration, scope, time, cost, quality, human resource, and communication management. Classroom task, case study assignments, and lab works are completed both individually and in groups. At the end of the course, students will also develop the confidence and competencies to add value for successful completion of projects in diverse enterprise environment.

OSCM 6003: MATERIALS AND INVENTORY MANAGEMENT

This course provides an opportunity to study and apply materials and inventory management knowledge and skill sets under different business settings that a student needs for a successful professional career.  The fundamentals of materials and inventory management covered in this course are used across multiple supply chain stages, including supplier, manufacturing, distribution, retail, and customer end. Topics include inventory management overview, effective inventory management, inventory classification systems, economical order quantity, economical production quantity, and quantity discount models, together with inventory safety stock under uncertainty, inventory as money, warehousing, packaging and material handling. The course also focuses on essentials of material and inventory management knowledge, problem solving skills, analytical thinking of case studies and the use of software. In addition, the students need to complete assignments which will help them to better understand and apply inventory models in real world practical situations. Therefore, this course develops the student in the following categorical areas: cognitive knowledge of materials and management for different business situations; psychomotor skills to solve problems and cases in different business scenarios; and development of the student as a confidence resource person to add value in real life operations and supply chain environment.

OSCM 6004: STRATEGIC SOURCING AND PROCUREMENT

This course provides an opportunity to study and strategic sourcing and procurement knowledge and skill sets under different business settings that a student needs for a successful professional career.  Sourcing is one of the most important decisions facing a firm and actions across industries tend to vary. Procurement can be considered as a subset of sourcing related activities. This course will develop an understanding of the strategic role that sourcing decisions can play in supply chain management.  Students shall be able to apply concepts and techniques to evaluate some of the important factors such as costs, price, risks, and globalization; while considering supplier selection and other sourcing related decisions. In addition, this course offers students the opportunity to acquire hands on training regarding contract management and negotiation tactics. The course will focus on essentials of strategic sourcing and procurement knowledge, problem solving skills, and analytical thinking on case studies. Therefore, this course prepares the student in the following three categorical areas: cognitive knowledge of strategic sourcing and procurement for different business situations; psychomotor skills to solve problems and cases in different business scenarios; and development of the student as a confidence resource person to add value in real life operations and supply chain environment.

OSCM 6005: GLOBAL LOGISTICS MANAGEMENT

This course provides an opportunity to study global logistics management knowledge and apply the essential skill sets under different business settings that a student needs for a successful professional career.  The fundamentals of global logistics management covered in this course are used across global supply chain stages, including supplier, manufacturing, distribution, retail, and customer end. Topics include global logistics management overview, logistics, customer service, customer demand, inventory management, transportation, logistics design, together with warehousing, packaging and material handling. The course will focus on essentials of global logistics management knowledge, problem solving skills, analytical thinking of case studies and the use of software. In addition, the students need to complete assignments which will help them to better understand and apply techniques in real world practical situations. Therefore, this course prepares the student in the following three categorical areas: cognitive knowledge of materials and management for different business situations; psychomotor skills to solve problems and cases in different business scenarios; and development of the student as a confidence resource person to add value in real life operations and supply chain environment.

OSCM 6006: MANAGERIAL DECISION MODELS

This course introduces the basic principles and techniques of applied mathematical modeling for managerial decision making. Managers are required to make decision in an uncertain environment and often there are risks associated. In addition, there are individual and collective factors that affect the decisions that managers make in their everyday work lives. Students learn to use some of the more important analytic methods (e.g., spreadsheet modeling, simulation, optimization) to recognize their assumptions and limitations and to employ them in decision making to solve real business problems in an uncertain and/or risk incorporated business environment. Topics covered in this course include introduction to decision theory, decision trees model, decision models using linear program, together with decision models for capacity planning, location planning, inventory management, sequencing and scheduling, and waiting lines. The course further introduces students to the domain of supply chain analytics and data interpretation. Therefore, this course prepares the students in three categorical areas:  fundamental knowledge of managerial decision making models; psychomotor skills for application of techniques and models; affective appreciation of decision making strategies. At the end of the course, students also develop confidence with regards to decision making competencies to deal with diverse business environmental needs.

OSCM 6007: MANAGEMENT OF SERVICE OPERATIONS

The world has seen phenomenal growth in service economy. The majority of the workforce both in developed and emerging economies is working in the service sector. Services are intangible, not storable or transportable, and often highly variable. Frequently, their delivery involves a significant amount of customer contact. Management of service operations is considered to be complex and focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms. In addition, service organizations  has to respond to the requirements of customers to satisfy some needs and leave certain experiences in the minds of the customer through a service delivery system. This course addresses the various concepts, business problems, and case studies of managing service systems including strategies, processes, design, delivery, capacity management, location planning and work scheduling among other operational, tactical and strategic issues. Therefore, this course prepares the students in three categorical areas:  fundamental knowledge of managerial decision making models; psychomotor skills for application of that knowledge; affective skills for developing appropriate management strategies. At the end of the course, students also develop confidence with regards to management of service operations competencies to deal with diverse business environments needs.

OSCM 6008: QUALITY MANAGEMENT SYSTEMS

The course is designed to provide an understanding of the principles, phenomena and laws in the field of quality management, and ensure adoption of theoretical and practical knowledge and skills in the field of quality management. Topics covered in this course includes the basic concepts, terminology and overcome legislative framework in the subject area of quality, quality control and quality management system, describe ways of applying quality management in  actual organization, demonstrate the capability of making quality process for the selected process, perceiving the organization to determine the existence or non-existence of the implemented quality management system, demonstrate the capability of making quality process, given the well-known process, identify the standard that could be applied, the roles and responsibilities of reference legislative framework, choose the optimal approach to the analysis of a given process by describing the activities. Therefore, this course prepares students in three categorical areas:  fundamental knowledge of quality management, psychomotor skills of application of that knowledge, and affective behavior for developing proper quality management strategies. At the end of the course, students also develop confidence with regards to quality management competencies to deal with diverse business environments needs.